KOSMODERMA PRIVACY POLICY

Thank you for visiting Kosmoderma Healthcare Private Ltd website https://www.kosmoderma.com and reviewing our privacy policy. Kosmoderma is owned and operated by [•] a [company/ partnership, LLP] registered under the laws of India, Registered office address, 67/2, Lavelle Road, Shanthala Nagar, Ashok Nagar, Bangalore-560 001 and with its corporate office at #25/1, 1st Floor, Shama Rao Compound, P Kalinga Rao Road, Bangalore 560027, India, (which is referred to as either ‘Kosmoderma’, ‘Company’, or ‘we ‘or ‘us’).

Kosmoderma, as you may know is one of India’s best skin, hair and body clinics founded in 2005 by  the internationally renowned Celebrity Cosmetologist Dr. Chytra V Anand.  Kosmoderma has US-FDA and European CE approved accreditations to its name, and offers to the Indian masses, safe and effective world class procedures at affordable prices.

These are the general terms and conditions of our privacy policy applicable to all our users (referred to as ‘you’ and ‘user’).  Some of you might be asked to visit our site for using our services on behalf of an organization; in such cases, you are agreeing to these terms and conditions for that organization and representing that you have the authority to bind that organization to these terms (in such case, ‘you’, ‘your’ and ‘yours’ will refer to that organization). 

This privacy policy (https://kosmoderma/privacy-policy.html) tells you how Kosmoderma gathers and manages information about you. We are committed to keeping the information you share with us confidential and giving you a powerful and safe online experience by taking all reasonable measures to help protect the confidentiality, security, and integrity of your data that is stored on our systems. 

The information we receive and collect depends on what you provide while accessing and using Kosmoderma and the information received from your device. Please note: Any information that you provide when you use certain services on Kosmoderma and where such information is in an open public environment or forum including, without limitation, blogs, community or discussion board do not constitute personal information and as such is not subject to protection under this Policy. You are accordingly cautioned to be careful when deciding to share any of your personal information on such public forums, while accessing or using Kosmoderma and remain mindful that any disclosure of information on such forums on Kosmoderma shall be at your own risk.

We may change this Policy at any time, without notice, by updating this page. You are requested to check this page from time to time to ensure that you are familiar with any changes. Here is how we handle information we receive from you and your device.  

Information on your Device, & from Bidzapp  Log-Files and Other Tracking Technologies 

We may collect limited information from your device when you visit Bidzapp to browse, read pages, or download information. Such information may include your device type, device ID, and date and time stamps of Kosmoderma use.  In addition, we may deploy log-files and tracking technologies within Kosmoderma  to help us gather aggregate statistics. Such information about your visit is automatically gathered and stored without identifying you personally. This type of information is gathered so that we can enhance and customise your online experience with us as per your browsing preferences. For statistical purposes, we may collect these unnamed statistics, which do not personally identify you, and use only the aggregated data obtained about your general internet usage. , but we do not use any personal information of our customers for such purposes. 

In addition, this information may be used to provide us insight into the number of visitors to our site and the types of technology used. We reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of Bidzapp.

Your web browser software automatically transmits information through “Cookies”, which is a small text file that a web site can place on your computer’s hard drive to record a visitor’s activities. No data from your computer unrelated to Kosmoderma is accessed. Our cookies assign each visitor’s browser with a random, unique number without disclosing any personal information about the person using the browser.
Please note that your web browser software automatically transmits most of the following information to us without identifying you personally.

  • The numeric IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access Kosmoderma
  • The type of browser and operating system used to access Kosmoderma
  • The date and time you access Kosmoderma
  • The pages you visit, including graphics loaded from each page and other documents you download, such as PDF (Portable Document Format) files and word processing documents
  • If you linked to Kosmoderma from another web site, the address of that website.  Again, your web browser software transmits this information to us.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you use our Site. The ‘Help’ menu of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether

Information Provided to access certain features of Kosmoderma

In addition to the information gathered automatically above, Bidzapp may require you to provide certain user information if you wish to access certain services we offer. For this Kosmoderma may require you to go through our registration processes and provide certain personally identifiable user information and documents. This information may be shared with us in various forms as decided by Kosmoderma and may include email message, online forms for registration. Sensitive personal data or information requested may include all or any of the following.

  • Personal Information that you provide when you register for an online or in-person service, for example, your areas of your name, gender, marital status, age,  profession, location, preferences, medical conditions or other information related to the service you desire
  • Contact details such as your postal address, telephone, email address
  • Financial information such as details pertaining to your bank account or credit card or debit card or other payment instruments
  • Subscription account related information such as your username, password account history, billing information and communication, transactional and payment history, payment information
  • Information concerning your preferences and interests expressed in the course of using our services
  • Other content and data that you provide while using Kosmoderma for example, blogs, discussion boards, chat messages, membership of mailing lists and other data, documents and images stored on our servers.

In addition, as Kosmoderma grows, it may offer additional features that may require additional information. Further, when you use an online service on Kosmoderma, we log your username and other information provided by you for the reasons mentioned below. 

  • To manage our relationship with you, communicate with you and provide services effectively to you 
  • To compile statistical and demographical profiles and data for our business and marketing activities
  • To monitor your use of the Kosmoderma and its services to both enhance your experience and to ensure your compliance with our terms of service
  • For any other purpose required for development of Kosmoderma as permitted by law. 

If you choose to provide us with personal information, we will use that information to respond to your messages and to help us get you the service or information you have requested.  

Registered users can edit their account information through the Profile section of Kosmoderma. 

Information sharing with third-parties 

We treat your information or your use of our platform and services as private and confidential and we do not check, edit, publish or reveal it to any third parties except as stated in this Policy and under the Terms and Conditions of use of Kosmoderma. By choosing to provide us with personal information, you consent to our sharing this information with third parties that we deal with to help us get you the service or information you have requested (to know more about our consent policy please read our Terms and Conditions of use). Typically, information is shared with third-parties under the following circumstances.  (Please note we are not responsible for the authenticity of the personal information supplied by the provider).

  • If it is needed to provide the product or service you have requested (e.g., we use a third-party billing company, and we send information for billing purposes only)
  • If it is needed to send such information to companies who work on our behalf to provide a product or service to you (e.g., a shipping company or a customer support services company)
  • If required by government order, notice issued by a regulatory agency, law, subpoena, court order or legal process
  • If your actions with respect to Kosmoderma violates our Terms and Conditions or any of our usage guidelines for specific products or services and such information is required to address such breach.  

Your personal information will not be sold or otherwise transferred to any unaffiliated third parties unless otherwise stated at the time of collection or unless you approve such sharing, as the case may be.

Notifications

We will not send you any unsolicited information,  except where you specifically agree or unless it is necessary for operational or regulatory reasons. If you do not opt out, we may use your e-mail addresses to send occasional e-mails pertaining to information our services. You can nevertheless unsubscribe from receipt of such e-mails by following instructions provided. If you believe that you are receiving our communications in error or no longer desire to receive them, please inform us and we will remove your name from our mailing lists.

Links to Other Sites 

Kosmoderma may contain links to other websites or services not under Kosmoderma’s control. Your privacy rights are protected as per this Policy on our systems and the Kosmoderma platform controlled by us, however, we are not responsible or liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, such as advertisers and websites that might have links to Kosmoderma. Once you access any such other website or service, you are subject to the privacy policy of the newly accessed website or service.  You are advised to familiarize yourself with the privacy policies and practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, as privacy policies differ in content and application.

Security 

It is our policy to protect your identity on our website. We have taken all reasonable measures to ensure that the use of Kosmoderma and information provided to us is secured as per the compliance standards specified under the Information Technology Act, 2000, the Information Technology (Amendment) Act, 2008 and the rules made thereunder including the Information Technology (Information Security Practices and Procedures for Protected System) Rules, 2018 and with such laws, rules and regulations. We have also taken all reasonable measures to institute industry-standard security measures for all information systems under our control so that information may not be lost, misused or altered to the detriment of our customers.

Your account information is password-protected for your privacy and security.  In certain areas, as with credit card transactions, Kosmoderma uses industry-standard secure socket layer (SSL) encryption to protect data transmission. 

For security purposes and to ensure that our services remain available to all users, we employ software programs to monitor traffic to identify unauthorized attempts to upload or change our content, information, services, offerings or otherwise cause damage. Notwithstanding anything stated above, we reserve the right to use information from these sources to help identify the individual or entity responsible or prosecute malicious use or misuse of Kosmoderma. 

Safety and Privacy of Minors 

Kosmoderma is not directed to persons under the age of 18 and does not knowingly collect personal information from children/ minors.  

In particular, the Kosmoderma does not knowingly permit children who are 18 years of age or younger (Minor) to avial of our services directly. We will not knowingly collect, utilize or distribute personal information from Minors, without parental consent. If you are a parent or guardian and discover that your child who is 18 years or younger has a registered account with Kosmoderma, without your consent, please alert us at [[email protected]] with a request for us to delete such account and personal information from our systems.  

Copyright

The contents of Kosmoderma shall not be displayed or printed in any form in part or whole, or copied, modified, uploaded, downloaded, published or republished, transmitted or otherwise distributed for commercial purposes without our prior written approval. Subject to the  Kosmoderma Terms and Conditions of Use, reproduction of any information or material provided on our website or by Kosmoderma, with or without any modification, is prohibited without prior written authorization, and shall amount to violation of copyright and as such deemed an illegal act. Breach of this provision will be considered a material breach and as such the Company reserves to take all measures necessary to protect its rights as stated in the Terms and Conditions of use of Kosmoderma and as available to Kosmoderma under applicable law.

Contact Us

If you have any grievances or further questions about this Policy, please contact us at [•].

Registered office address

67/2, Lavelle Road, Shanthala Nagar, Ashok Nagar, Bangalore-560 001

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